procosmetic

Our fully-automated platform helps services maximise availability
increase productivity and explore new opportunity.

Give your customers exactly what they want, whenever they need it.

Complain

Customer can choose scheduled or on-demand.

Dispatch

Total resource management with real-time updates.

Pay

Secure payments and instant feedback.

An effective infrastructure to reinforce and grow your business.

Our world class, highly-scalable white-label sms platform is perfect for service based businesses looking to take bookings, asset mangment and collect payments in the ways modern customers have come to expect.

With our Nural network, you and your team can respond to scheduled or on-demand bookings, create new schedules, dispatch workers, monitor and record transactions, asset mangment and process customer payments – all on one simple, unified platform.

The Old Way

  • 1
    Lengthy call waits  and phone numbers putting a very real barrier between you and your customers.
  • 2
    Customers forced to fit around your availability  - not when it’s most convenient for them.
  • 3
    Frequently missed opportunities  for appointments resulting in suboptimal schedules often left half empty.

The OneFix Way

  • 1
    Reduce call centre costs  and offer real-time scheduling, in-app messaging and more transparency for your customers.
  • 2
    Give customers control  - let them choose the times they want and find the resources to attend.
  • 3
    Pro-active schedule management  - adapt to the needs of your market and maximise the opportunity for revenue.

Is 1Fix for me?

End-to-end solutions for a variety for ISP/MSO/LCO
  • Repairs & Maintenance Mangement
  • Assect mangment
  • Auto Repairs
  • Selfcare
  • Human like bot Assistance
  • Minimise travel for agents
  • GIS planning
  • Works with your crm
  • Sync in realtime
  • Track Agents in realtime
  • Auto Analytics
  • Track Inventory
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Interested in 1fix? Request a demo.